Communication
The most efficient and cost effective way to get in touch with friends and family while you're in China is by email. Gmail users may have trouble logging into your accounts.
Broadband connection is available at most hotels, some are free, you may visit our Internet Access support page for more details.
If you wish to speak with friends/family by telephone, it's best to email them your room number upon check-in at each hotel and have them call you from home. International calls to US from China can be very expensive.
For most people using a calling card would be the most cost effective method calling internaionally while abroad.
There are also varies smartphone apps that allow you to voice or video call free of charge as long as your phone have internet access.
Water
Never drink tap water while you are in China because it isn't safe for consumption. It is, however, safe enough to use to rinse your mouth and shower.
Bottled drinking water is provided in all hotel rooms.
We suggest that you always bring a bottle of water with you to lunches or dinner.
2 cups of beverages that comes with your meals, however Chinese people use very small cups.
Restrooms
All hotels you stay at have Western-style toilets, which are the kind you are used to here in the U.S. However, while away from the hotel, you will come across Chinese-style toilets. A normal Chinese-style toilet will require you to squat rather than sit because the porcelain trough is set in the floor.
Some public restrooms will have both Chinese and Western-style toilets. Our tour guides will try their best to find western restrooms for you during tour.
The restrooms are often times out of toilet paper due to the high foot traffic that goes through these tour sites. So it's a good idea to bring a portable toilet roll, or small packets of tissue with you (especially for women) because bringing a full size roll of toilet paper is too troublesome.
You should also pack some hand sanitizers with you since the restrooms are out of soap at times.
Tour buses in China do not have restrooms. Bus rides are generally 2 hours or less.
Electronics
China's eletrical outlets operates on 220/240 volts. Many US bought electronics only support up to 110/120 volts.
If your electronic product indicates the power input as AC 100-240V, it will work normally without a power converter.
Most hotels have both two and three prong sockets that need specific adapters for use with U.S. bought electronics. We recommend that you get a universal power adapter. Click here for some examples
Time
The United States have 4 time zones while all of China only has one time zone. All people in China refer to this as "Beijing Time". To determine what time it is in China from the US, please use the chart below. There is also a handy time conversion to make it easier. China does not observe daylight savings time.
If it is 12pm Pacific Daylight Savings Time in the U.S., flip pm to am and add 3 hours. So, the current time in China is 3am the next day.
If it is 12pm Pacific Standard Time in the U.S., the current time in China is 4am the next day. China does not observe daylight savings time.
Your guide will let you know the local time when you arrive in China.
Time Zone
Time in China
Daylight Saving Time in US
Time in China
Standard Time in US
Pacific Time
Add 15 hours
(am to pm + 3 hours)
Add 16 hours
(am to pm + 4 hours)
Mountain Time
Add 14 hours
(am to pm + 2 hours)
Add 15 hours
(am to pm + 3 hours)
Central Time
Add 13 hours
(am to pm + 1 hour)
Add 14 hours
(am to pm + 2 hours)
Eastern Time Zone
Add 12 hours
(am to pm)
Add 13 hours
(am to pm + 1 hour)