• In order to make a reservation, a $200 per person deposit must be mailed or submitted online along with a completed reservation form to our office. A clear copy of each passenger's passport is also required to book the international and domestic flights within China. If your passport is currently being renewed or applied for, you may mail or submit the reservation form and deposit first to secure your space on the tour.
  
• Due to limited airspace, confirmation for your reservation is given in the order deposits are received by our office.
  
• Upon receipt of your reservation form and deposit, please allow 2-3 weeks to receive a written confirmation. The confirmation will include an invoice, flight itinerary, frequently asked questions, visa application form (per person) plus visa application procedures. Please keep in mind the minimum tour size is six (6) people; however, the tour must have ten (10) people in order for a national guide to be assigned. If your tour has not reached the minimum requirement yet, an acknowledgement notice will be sent to you with more details of when to expect to hear from us.
  
• Once your reservation has been processed, any changes pertaining to your tour must be submitted in writing to our office and subject to a penalty if applicable.
  
  

• The balance of tour payment is due 50 days prior to departure. Final payments not received by the due date are subject to cancellation and your deposit will be forfeited. In the event that a reservation is made less than 50 days before the trip, full payment must be made immediately.
• Payments received 1-10 days overdue will assess a $50 late fee per invoice, not per person.
• Bounced checks will assess a $20 fee per check.
• Installment payments will incur a $15 fee per payment.
  
• If you decide to switch payment types after a deposit has been made, there is no penalty, but requests must be submitted in writing to our office.  Depending on whether you're switching from check to credit card or vice versa, your invoice will be adjusted the difference if you qualify or no longer qualify for the cash discount rate.
  
• If your final payment has already been charged to your credit card, the transaction cannot be reversed. Therefore, switching payment types is not allowed at that time.
  
• Tour fares are subject to change without notice.
  
  

• Final packages are generally sent out within two weeks before your date of departure. We emphasize again that your final package will be sent out and not received by you within two weeks prior to your tour departure date. Final package will include the following:  finalized tour itinerary, name badges, luggage tags, and hotel information.  Tickets will depend on whether or not you choose to use our add-on flights.
  
• If we are handling your visa to China, your passport will be sent back with your final package by 2-day FedEx. 
  
• If you obtained your own visa, your final package will be sent by standard postal mail.
  
• If you have a connecting flight to San Francisco booked by China Focus, airline tickets will be included in your package and sent by 2-day FedEx even if you obtained your own visa.
  
• Certain domestic flights within China, especially when they are not flown on Air China, will be issued and given to you by your guide in China. These flights (if any) will be bolded and underlined in the finalized tour itinerary. 
  
• For those who are joining directly from SFO, meaning either you live in the Bay Area or you purchased your own air to SFO, airline tickets will not be included in the package. They will be given to you in person at the SFO airport by a China Focus representative.
  
  

• Air transportation between U.S. and China plus air and land transportation within China as specified.
  
• First class hotel accommodations as specified or similar class. A first class hotel in China is equivalent to a 4 or 5 star rating and all hotels used on our tours are up to U.S. standards.
  
• Three meals a day as specified: IM=In-flight Meals, B=Breakfast, L=Lunch, D=Dinner, SL=Special Lunch, SD=Special Dinner.
  
• Entrance fees and admission to evening shows as specified.
  
• English (other languages upon request) speaking tour escort and local guide service throughout the tour in China.
  
• All tour fares are per person based on double occupancy rate. Triple occupants pay the same rate as double occupants. Single occupants pay an additional single supplement fee on top of the tour fare.
  
• Any unused portion of your tour package is non-refundable or transferable.
  
  

• U.S. departure tax or Air China fuel surcharges.**
  
• Airport construction fees for each domestic and international flight in China.**
  
• China visa processing & handling fee. In the event the consulate increases their rates, you are subject to pay the difference unless your visa has been obtained prior to the increase.
  
• All personal expenses such as: excess baggage charges, extra meals and beverages, laundry, telephone calls, insurance and expenses not specified in the itinerary.
  
• Recommended tipping for national guides, local guides, drivers, porters, maids and staff members on the cruise ship if your tour includes the Yangtze River.
  
• **These items are listed as "International & Domestic Taxes" as one lump sum, which can be found under "Tour Dates & Prices" on each tour.
  
  

Upon receipt of your written notice, the cancellation penalty will apply as follows:

Days Prior to Tour Departure Date	Penalty Applied Per Person
50+ days prior to departure	$100 per person
30-49 days prior to departure	$400 per person
10-29 days prior to departure	50% of tour fare per person
Less than 10 days prior to departure	100% of tour fare per person

 

If your cancellation affects the price of your roommate, such as forcing them to pay a single supplement, we will deduct this amount from your refund on top of your own cancellation penalty. If you have not yet paid in full for your tour, you are responsible to send in the difference to cover your roommate's single supplement. Don't forget that if your visa to China has already been obtained, the visa processing fee is 100% non-refundable.

The same cancellation penalty applies for each transfer if your deposit has already been received and processed by our office for the following scenarios. If you decide to:

• Transfer to a different departure date.
  
• Transfer to a different tour.
  
• Postpone/reschedule your trip.
  
• Substitute a passenger. Substitutions are NOT allowed. If someone in your party cancels, the new passenger cannot simply take his/her place without incurring a cancellation penalty. Please review our cancellation policy above.

Each passenger is restricted to one check-in bag and one carry-on bag. The check-in bag cannot exceed 62" nor can it weigh more than 44 lbs. The carry-on bag cannot exceed 45" nor can it weigh more than 10-15 lbs. A purse or camera bag is also allowed in addition to the carry-on per person. On your flight home from Shanghai to the U.S., each passenger is allowed two check-in bags plus one carry-on bag. The combined dimensions of the two check-in bags cannot exceed 107" (neither bag can exceed 62”) or weigh more than 50 lbs. each. The carry-on restrictions stay the same throughout the trip. A tip on how to measure your bag (do not measure wheels): Size Limit = Length (left to right) + Width/Depth (front to back) + Height (top to bottom). Please call TSA at 1.866.289.9673 for any security updates regarding items that are permitted or prohibited in your carry-on bag. China Focus is not responsible for damaged, lost, or any excess baggage fees incurred while on tour. Any claims on damaged or lost baggage must be filed on the spot with the transportation company.

• All passengers must have a passport that is valid for at least 6 months after date of departure from the U.S.
  
• Resident Aliens need both a passport plus a Resident Alien (Green) Card to re-enter the U.S.
  
• All passengers must have a valid visa to China.
  
  

China Focus, Inc. endeavors to follow the itinerary precisely, however, if it becomes necessary for the means of transportation or any other services to be changed, or for the tour to be prolonged through circumstances beyond the control of the Chinese handling travel agencies, the passenger is held responsible for all additional tour costs, which must be paid immediately.

We strongly recommend that you purchase travel insurance. To protect your travel investment against the unexpected, please contact Travelex Insurance Services directly for more information or to enroll:

China Focus, Inc. (CFI) acts only as a tour operator and an agent of China tour companies as well as other suppliers. The suppliers providing transportation, conveyance or accommodations are independent contractors and are not agents or employees of CFI. All tickets, coupons and receipts issued by CFI and all arrangement for transportation, conveyance or for hotel accommodations are made by CFI as agent of the suppliers. By utilizing the service of the suppliers, you agree that neither CFI nor any subsidiary or affiliate of CFI shall be liable of any injury, damage, loss, accidental delay incurred by you or those traveling with you in connection with any accommodations, transportation or other services resulting directly or indirectly from any acts or defaults of the suppliers or from any occurrence or condition beyond the control of CFI including defects in vehicles or breakdown in equipment. Nor shall CFI be liable for any injury, damage, accident, delays or changes in flights, itineraries, schedules, steamers or other services, strikes, weather, quarantine, theft, sickness or other causes. All tour itineraries and fares may be affected by alterations or delays in air or surface transportation services of various countries. CFI reserves the right to decline, to accept or to retain any person as a member of our group at any time. CFI reserves the right to cancel the tour prior to departure for any reason. In such cases, full or equitable amount will be refunded, but not to exceed the amount paid by passengers.