Why should you choose China Focus?
Credibility: China Focus Travel is one of very few operators rated A+ by the Better Business Bureau. Our packages have been recommended by Arthur Frommer more times than any other U.S. based China tour operator. We have a passion for what we do. We take pride in providing a world class experience. Please read our customer testimonials. The reviews from our loyal customers are our best advertisement!
Value: We build our reputation on value. Our simple approach to "low profit/high volume" has not changed since day one. Our average group size is 20 travelers. This enables us to provide you with manageable and efficient travel itineraries. You get more bang for your buck.
Experience: China Focus Travel has over 20 years of experience tailoring China tour packages to Americans. Most of our tour guides have at least 10 years experience guiding first-time and seasoned travelers. Through our customer feedback, we have learned the likes and dislikes of certain attractions, shows, and food. We have also gained valuable insight on how to anticipate and deal with any type of challenge or difficulty that may arise during any tour. We strive for safe, smooth, and uneventful travels.
Service: Other travel companies may offer you similar China tour packages, but the biggest difference is in the service. At China Focus Travel, our entire team is trained and dedicated to providing you with the most personal and satisfying service. China Focus Travel is the ONLY major tour operator in the U.S. that sends a representative to San Francisco International Airport before every departure to hand deliver important documents as well as answer any last minute questions or concerns our customers may have.
Integrity and Honesty: At China Focus Travel, there are no and never will be any hidden charges. The package price that you see is the package price that you pay. All hotels China Focus used are up to U.S. standards.
Limited Shopping Stops: Unlike other travel companies, with China Focus Travel, there will never be any unannounced shopping stops with our tour programs. In recent years, we have tightened our control over shopping stops, allowing a maximum of one-hour shopping time with the exception of the Suzhou Silk Factory where we allow 1.5 hours due to the length of the factory presentation.
Care: At China Focus Travel, your feedback is extremely important. Whether it is a compliment or a complaint, we take your comments very seriously. If a hotel was not satisfactory, we will replace it. When a tour guide is complimented, we reward her/him. At China Focus Travel, we are committed to improving our company and our services. When you travel with us, we focus on providing you the most memorable China tour experience.